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On-line course "Organisation constellations as a tool for business analyses".

The course “Business Analysis with Organisation Constellations “ is 20 one-hour workshops based on the material of the training that I do “face-to-face” and now I present first ten workshops on how an organisation interacts with its surroundings. We will take a look at what we actually need to know before an organisation is created and what has a dramatic impact on its future life.

It will be beneficial for everyone who is taking the first steps in a business (for their own business) or constellations (for their clients). It will also be useful for those who are faced with repeated problems in their business. Many of the approaches I have described in my books, for example, in “Managing Reality in Business”. But books are books, and learning is learning.

I have replaced group exercises with individual ones; in other aspects, this course is the latest version of what I know and can and want to teach. In this version, it is held for the third time (each time supplemented) and has proven to be quite useful. It combines many approaches taken from many places like constellations, classic managements and coaching. This makes it unique.

The program has two blocks.

The first ten workshops are about organisation creation and about an idea of business, a product, a consumer, and ways to solve all the problems that may arise at this stage.
The second one is about the organisation growing up when it has employees and so problems with staff. Ways to solve problems in selection and hiring, issues with the management contour, making changes.

What you’ll get as a result:

If you are a manager or business owner, you will get a new perspective on how the organisation lives and practical management tools. And you’ll learn a coaching approach to managing your employees.
If you are a consultant but are not yet familiar with this approach, you will get practical tools to quickly diagnose and deal with problem situations in the organisations you are consulting. And learn how to be in a coach position that allows you to give your opinion without causing customer resistance.
If you are already working with the system-phenomenological approach in other contexts, you will get the opportunity to learn how to conduct organisational constellations and familiarise themselves with the classic management models.

The program of the first ten workshops of the course:

  1. How to use constellations
    • Build interaction
      • Face-to-face group and individual consultations
      • Remote sessions using anchors and figures
    • Constellation pieces of training, rituals and exercises. Training structure.
    • Strategic sessions. Program, methodology, how to use constellations
  2. Basic systemic principles
    • Respect
    • Priority.
    • Balance
    • Belonging.
  3. Position of a constellator
    • Eric Bern’s model
    • Coaching basic principles
    • High-performance state
  4. Systemic interview and communication with the client.
    • Calibrations
    • Matching and establishing the rapport
    • Request Formulation
    • Request level
    • Karpman’s triangle, lifeguards in the organisation.
    • Strong and weak wording
    • A constellation of weak request
    • Indicator of progress
    • Context restriction (working in several contexts simultaneously, “How it will be” model)
    • Request as a gap between desired and actual
    • SCORE model
    • SCARF model
    • Criteria of a good solution.
  5. Features of organizational constellations.
    • What are we actually constelling
    • Separating the context
    • Diagnostics VS Correction of the situation
    • What questions will we get an answer to
  6. Working with the problems associated with the creation of the organization
    • “The engine” of the organization
    • The idea of the product
      • Three levels’ product analysis
      • What does the value for consumers
    • How to identify your customers
      • The relationship of exchange and the relationship of deception
      • Excluded consumer
      • Necessary and sufficient characteristics
      • Tolerance zone towards price and quality
      • Working with non-customers and the Blue Oceans
      • The idea of the organization
      • Start of a business

The next module deals with problems related to structure, culture, personnel and development of the organisation.

The content of the workshops:

Workshop 1, 02.04.2020. How to use system constellations. Constellation pieces of training, rituals and exercises. Zone of comfort and discomfort. Emotional curve. Construction of story pieces of training. Place of formation in a strategic session. Concealed constellations.
Workshop 2, 09.04.2020. General provisions, the fundamental laws of the system. The organisation as a system. The difference between work with organisational systems and work with family systems. Rules valid in the organisation. The positive intention of the system. Position of the constellator concerning the client. Constellation technique with floor anchors.
Workshop 3, 16.04.2020. The boundary of the system. What is part of the organisational system? Position of the consultant (constellator, coach) to the system. Stages of systemic work. Multi-context constellations. Positive conflict intention.
Workshop 4, 23.04.2020. Systemic interview, questions and techniques. Request in terms of problem and opportunity. SCARF model for initial situation assessment. The SCORE model for structuring a system interview. Request, driving into Karpman’s triangle. Strong and weak formulation of the request, working with the weak formulation. Useful questions for system interview. Criteria for a good solution.
Workshop 5, 30.04.2020. Constellation of abstract system elements (profit, goals, mission, price, goods, etc.). Division of contexts, when, for what and how. The “engine” of the organisation. Tetralem.
Workshop 6, 07.05.2020. Constellations of typical elements: product (three-level product analysis), market and industry, what we value in the product and what the consumer appreciates, brands and rebranding, new and old product, testing changes in the product, product quality.
Workshop 7, 14.05.2020. A constellation of typical elements: buyers and consumers, the model of exchange relationships. Market segmentation, targeting strategy options. Scaling constellation and optimal product price.
Workshop 8, 21.05.2020. Constellations of typical elements: what characteristics attract consumers, the tolerance zone, the attractiveness of advertising (advertising and product advertising), what advertising will work. The constellation of the blue ocean.
Workshop 9, 28.05.2020. Organisation creation. The leading principle of the organisation. The main goal of life. Partnership.
Workshop 10, 04.06.2020. How to identify and correct the leading principle. How to create a leading principle. A mission that works. Making a difference.

Oleg M. Vaynberg, Brisbane, Queensland.

NLP-master, professional business coach, MBA and tutor MBA program OBS OU and RANEPA. For many years, I worked on the board of directors of a federal company and taught an MBA course at OBS OU. The author of three books and dozens of articles on organizational psychology.

It is conducting in Russian

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